Alert management for Calloway & Pierce LLP

A law firm runs on dates — filings, hearings, response windows — and missing one is a liability, not an inconvenience. This build replaced memory and sticky notes with a system that watches every matter and surfaces the right deadline to the right person at the right time.

Client names, matters, and identifying details in these wireframes have been changed to protect client confidentiality and IP.

calloway-pierce.internal/docket

Docket · all active matters

31deadlines tracked

4need attention this week

Denton v. Marsh · response briefdue in 2 days

Estate of Whitfield · probate filingdue in 6 days

Karim v. Bluestone Dev. · discovery cutoffdue in 9 days

Alvarez adoption · hearing prepon track

Pemberton contract dispute · mediationon track

The docket command center. Every matter and its next deadline in one view, sorted by urgency — instead of living across calendars, inboxes, and one paralegal's memory.

calloway-pierce.internal/escalation-rules

Escalation logic · per deadline

deadline enters windowT−14 days → assigned attorney alertedemail + dashboard → no acknowledgment in 48hchecked automatically → escalate to supervising partneruntil acknowledged

Escalation alerts. A deadline can't quietly slip: if the assigned attorney doesn't acknowledge it, the system walks it up the chain until someone does.

inbox — daily docket digest

Good morning. 3 items need attention today:

1 — Denton v. Marsh response brief due in 2 days (J. Calloway, unacknowledged)
2 — Whitfield probate filing: court date moved, docket updated
3 — New matter intake completed overnight: Reyes v. Halston Logisticsdocket_digest · 7:00 AM daily

The morning digest. Instead of checking five systems, the firm starts each day with one summary of what actually needs a human decision.

Deadlines, follow-ups, escalations — if your business runs on dates that can't be missed, this pattern transfers.

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