Last updated: April 2, 2026
We take your privacy seriously. Given the nature of MedullaOS -- a system that manages deeply personal aspects of your life -- privacy isn't just a legal requirement for us. It's foundational to everything we do.
This Privacy Policy explains what information we collect, why we collect it, how we store and protect it, and what rights you have over your data. We've written this to be clear and human-readable, not to bury important details in legal jargon.
MedullaOS is operated by Jillian Romero. When we say "we," "us," or "our," we mean MedullaOS.
When you become a MedullaOS client, we collect basic account information:
The core of MedullaOS is the personal data you choose to share with us during the build process and ongoing use. This may include:
You decide what goes into your system. We never require more information than is needed for the features you want.
When you connect third-party services to your MedullaOS, we receive data from those services on your behalf. This may include:
We collect basic usage data about how you interact with your MedullaOS dashboard, including which modules you use most, page views, and feature engagement. This helps us improve your system over time.
What we do NOT collect: We do not collect data from people who haven't signed up for MedullaOS. Our marketing site (medullaos.com) does not use tracking pixels, advertising cookies, or third-party analytics beyond standard Vercel Analytics (which collects anonymous, aggregated page view data only).
We use your data for the following purposes:
We NEVER sell your data. Not to advertisers, not to data brokers, not to anyone. Ever.
Let us be explicit about what we will never do with your data:
We understand that you're trusting us with some of the most personal information in your life. We take that responsibility seriously. Here's how we protect your data:
MedullaOS connects to third-party services to power your system. We only share the minimum data necessary with each service. Here are the categories of services we work with:
Each of these services has their own privacy policy and terms of service. We encourage you to review them. Our responsibility covers how we handle data within the MedullaOS platform -- once data reaches a third-party service, their policies apply.
You can disconnect any third-party integration at any time through your MedullaOS dashboard or by contacting us.
Your data is yours. Here are your rights, and we make it easy to exercise them:
To exercise any of these rights, email us at hello@medullaos.com. No hoops, no friction, no waiting on hold.
We only keep your data as long as there's a reason to keep it:
MedullaOS is designed for adults. We do not knowingly collect personal information directly from children under the age of 13.
That said, we understand that family is a core part of many clients' lives. If you're a parent or guardian, your MedullaOS may include information about your children -- names, schedules, school details, activities, and so on. This information is entered and managed by you, the adult client, as part of your system.
If we learn that we have inadvertently collected information directly from a child under 13 without parental consent, we will delete that information promptly.
We keep it simple:
The marketing site (medullaos.com) uses only Vercel's built-in analytics, which collects anonymous, aggregated data (page views, referrers) with no cookies and no personal identification.
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
When we make material changes, we'll notify you via email at least 14 days before the changes take effect. We'll also update the "Last updated" date at the top of this page.
For non-material changes (typo fixes, clarifications that don't change the meaning), we may update the policy without individual notice, but the date will always reflect the most recent revision.
If you have any questions about this Privacy Policy, your data, or how we handle your information, we want to hear from you.
Email: hello@medullaos.com
MedullaOS is operated by Jillian Romero. We respond to all privacy-related inquiries within 48 hours.